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Trends Predicted in ERP for 2013

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ERP (Enterprise Resource Planning) systems help to facilitate the flow of information throughout a company. Successful implementation of ERP has become essential, especially within larger companies containing numerous departments (finance, HR, customer services etc) in order to maintain a steady flow of communication.

ERP (Enterprise Resource Planning) software has become critical to the successful operation of a businesses today. By enabling a single version of the truth that is anchored back to financial results, ERP software allows businesses greater insight into the opportunities available to them, and the issues that they face.

ERP software has historically been implemented as an on-premise solution, where the business is required to implement and manage significant investments in both hardware (ie servers, networks) and software. Managing software and hardware is not usually a core competence of the business buying the ERP solution, meaning that additional staff must be hired, trained, and/or an outsourced management contract signed. Thankfully modern trends in ERP software mean that the technology is becoming much easier to own and operate, reducing both the cost of acquisition and the ongoing maintenance costs.

One of the biggest continuing trends in 2013 will be Software as a Service (SaaS), a software delivery model in which software and connected data are centrally hosted in the cloud. One of the benefits SaaS has to offer a business is that it offers a huge amount of functionality for a low monthly cost and zero capital expenditure. Although on paper SaaS looks perfect, businesses should be aware that the necessity for it to be broad enough to appeal to all customers means that customisation can be difficult, if not impossible. The ongoing appeal of Saas and increasing competition between SaaS ERP vendors means that 2013 will be the year where we will increasing change in how ERP companies operate. With a heavy emphasis on adaptability and the focus being targeted to creating a customer-centric approach, it is likely we will start to see more customisable SaaS options become available.

Social media will also have an effect on ERP systems over the coming year. Thanks to the increasing pervasiveness of social networks such as Facebook, Twitter and LinkedIn, many more ERP vendors will opt to introduce a social element into how employees interact within the overall system. Linking ERP systems to social media can give employees a much more rich understanding of the end-customer, making customer interaction more personal. The use of social tools within ERP also increases the degree of collaboration between co-workers, which in turn should improve the quality of information captured about customers.

In keeping with the overall internet trends, ERP is also increasingly available via applications on mobile devices. The ability to access ERP systems remotely will boost productivity,  enable data to be input instantly and encourage constant communication. Cross-platform access is vital, as evidenced by Microsoft launching their Microsoft Dynamics GP ERP solution for iPad, iPhone and Android.

With the ERP landscape constantly changing it can difficult to keep up with current trends and the right options for your business. Oomri can provide both services and specialists for any business thinking of undertaking an ERP project.